T&C's
Effective Date: October 9, 2025
1. Introduction
Welcome to Night Realm Apparel! By accessing or using our website www.nightrealmapparel.com you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making a purchase.
2. General Terms
You must be 18 years or older to use this website and make purchases.
These Terms and Conditions may be updated periodically. Any changes will be posted on this page with the updated Effective Date.
3. Orders and Payment
All orders are subject to acceptance. Once you place an order, you will receive an order confirmation email. This does not guarantee acceptance of your order.
Payments for your order are processed through WooCommerce and can be made using various payment methods, including GBP, USD & EUR.
The payment platform will handle the currency conversion if you are paying in a currency other than your local one.
4. Return and Refund Policy
Returns: You can return your item within 14 days of receiving it, provided it’s in its original condition and packaging. Return shipping costs are the responsibility of the customer unless the product is defective.
Defective Products: If the product you received is defective, please email us at nightrealmapparel@gmail.com with a picture or video and a detailed description within 7 days of receiving your order. We will arrange for a replacement or refund.
Non-Defective Returns: If the item is not defective and you change your mind, you are still responsible for the return shipping.
Refunds: Refunds will be processed to the original payment method once the return has been received and inspected.
5. Cancellations
Orders can be cancelled within 24 hours of placing the order. Since all products are made to order, cancellations are not accepted after this period.
6. Shipping and Delivery
Processing Time: We aim to process all orders within 1 business day.
Shipping: We offer free worldwide shipping on all orders. Delivery times depend on your chosen shipping method at checkout, and international orders may take longer.
Customs and Import Duties: Customers are responsible for any customs fees or duties that may apply for international shipments, including returns.
Tracking: Once your order has shipped, we’ll email you a tracking number (if applicable, depending on the shipping method selected).
7. Product Information and Availability
All product descriptions, pricing, and availability are accurate to the best of our knowledge. However, errors may occur, and we reserve the right to correct these errors, including canceling orders for products listed at incorrect prices.
8. Eco-Friendly Practices
We use 100% organic cotton for our t-shirts and print our designs using water-based, biodegradable inks. Our printing process is waterless, conserving this valuable resource.
9. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Please see at the bottom of the page for more details.
10. Intellectual Property
All content on our website, including logos, designs, text, and images, is the property of Night Realm Apparel and is protected by copyright laws. You may not use any of our intellectual property without written consent.
11. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services. This includes damage to property or loss of profits.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom.
13. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: nightrealmapparel@gmail.com
Privacy Policy
1. Information We Collect
We collect the following types of personal information:
Personal Identification Information: This includes your name, email address, mailing address, phone number, and payment information, which you provide when making a purchase or signing up for newsletters.
Non-Personal Identification Information: This includes data such as your IP address, browser type, and device information, which is collected automatically when you visit our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process transactions: Your information is used to complete your orders and deliver your products.
To improve customer service: The information helps us to respond to your customer service requests and support needs more efficiently.
To personalize your experience: We use data to tailor our content and product offerings based on your preferences.
To send promotional emails: If you’ve opted in to receive newsletters or marketing materials, we may use your email address to send you updates about new products, discounts, and other promotions.
To prevent fraud: We may use your data to detect and prevent fraudulent transactions.
3. How We Protect Your Information
We implement a variety of security measures to ensure the safety of your personal information when you place an order or access your personal information. These security measures include:
Encryption: We use SSL encryption technology to protect your sensitive information during transmission.
Secure Servers: All personal information is stored on secure servers that are protected by firewalls.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to others. We may share your information in the following instances:
Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you. These providers are only allowed to use your information for the services they are performing on our behalf.
Legal Compliance: We may disclose your information if required by law or in response to a legal process (e.g., a subpoena, court order).
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser. You can disable cookies through your browser settings, but doing so may affect the functionality of our website.
6. Your Data Protection Rights
You have the right to:
Access: You can request access to the personal data we hold about you.
Rectification: You can request corrections to any inaccurate or incomplete personal data.
Erasure: You can request that we delete your personal data, subject to certain conditions.
Opt-out of marketing communications: You can unsubscribe from our promotional emails by following the unsubscribe link in any email we send or by contacting us directly.
7. Third-Party Links
Occasionally, we may include links to third-party websites. These third-party sites have separate privacy policies, and we are not responsible for the content or activities of these linked sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with the new Effective Date. We encourage you to review this policy periodically to stay informed on how we are protecting your personal data.
9. Contact Us
If you have any questions regarding this Privacy Policy or would like to exercise any of your rights, please contact us at:
Email: nightrealmapparel@gmail.com